Very thankful for this lovely review of Digital Compassion by Anna Wikström.
https://uxdesign.cc/i-read-3-ux-game-design-books-here-are-my-thoughts-ca471d62b11a
Tagged: LinkedIn
Riktigt bra text om vård, mätvärden och mänsklighet som är relevant för de flesta branscher.
https://www.dn.se/asikt/vardera-manskliga-dimensioner-av-varden/
There are few things in my career I am as proud of as implementing and teaching the Ethics in Design course. It's a 3-week course at Nackademin, part of a two year vocational program to become a UX Designer. Very few educational programmes take ethics seriously, and this one has decided to do so in a really big way.
If you want to employ UX Designers who are well-versed in reflective reasoning, documentation and visualizing insights around well-being and impact of products and services, you want to be looking in this direction.
Huge thank you to all guest speakers who not only bring important puzzle pieces for understanding the wide spectrum of responsibilites as a designer, but also help illustrate that this is a significant focus area for many designers today. One that is, thankfully, becoming ever harder to ignore.
"A Dutch court has ordered the immediate halt of an automated surveillance system for detecting welfare fraud because it violates human rights, in a judgment likely to resonate well beyond the Netherlands.
The case was seen as an important legal challenge to the controversial but growing use by governments around the world of artificial intelligence (AI) and risk modelling in administering welfare benefits and other core services."
”For many products and services, we can’t pick a set of metrics at the outset and say, “Ok, that’s how we’ll always measure success.” If we do that, we’ll lock ourselves into a simplified notion of success. That’s how we unintentionally leave a door open for competitors to steal our business from us.
Our metrics need to grow as our understanding of our users grows. And with every growth spurt, we’ll become one step closer to a design-mature organization.”
by Jared Spool
The Challenge of Identifying UX Success Metrics — UX Articles by Center Centre
Sorry to have to point this out, but the joking and ensuing laughter about epilepsy in the beginning of this video is honestly very off-putting. "Anyone that suffers epilepsy, please leave the building. Anyone that doesn't know they suffer from it, too bad."
A corporate culture of having a laugh about neurological disorders is not one that invites diversity and inclusive thinking.
Obehörig algoritm tar känsliga beslut i socialtjänsten
Det är inte ofta jag poddar på svenska nuförtiden men när jag blir inbjuden till Digitalsamtal med bästa Anders kan jag ju inte tacka nej.
Varmt tack för att du ställer, och lyfter fram, de viktiga frågorna Anders!
How to help events become more inclusive.
– Questions to ask organizers
”If I had asked people what they wanted, they would have said less horseshit.”
Whatever Henry Ford may or may not have said, there is no evidence he ever said anything about faster horses. And his contribution to human transportation is not about inventing cars (he didn’t) but about freezing the design of the Model T and adapting assembly lines to cars. This brought down prices significantly and brought cars to more people. His insistence on sticking with this strategy is what in the end made him lose most of Ford’s market share to General Motors. This was an example of his refusal to continuously test his vision against reality.
People didn’t want faster horses, they wanted ”better cars, with better financing options”.
When a smooth-talking advisor brings you the quote about faster horses to make their point, please do feel free to question it. And make time to have a conversation about whatever point they’re making. Because, like most quotes, it simplifies a problem space (which people love) and alludes to an air of wisdom (not always warranted), and can be either made up, misattributed or dangerously out of context.
Choose your quotes with care.
Det vi extraherar från systemet tas från någon annan. Jag vill med min insändare belysa systemiska orättvisor, kanske speciellt när människor som behandlats illa i århundraden fortsätter att bli exploaterade.
Det är komplext, och det finns inga enkla lösningar även om min text kan ge ett litet sken av det. Den stämningsansökan jag hänvisar till har också sina brister, eftersom Tesla är känt för att ta sin kobolt från Filippinerna.
Men människor far illa, slavliknande förhållanden råder på många platser, och för att närma oss lösningar måste vi prata om det.
En av de som besökt Kongo-Kinshasas gruvor flera gånger är författaren och forskaren Siddharth Kara. Läs gärna mer av honom om du vill gå djupare.
https://www.dn.se/asikt/byt-inte-ut-elektronisk-utrustning-i-onodan/
”Within America’s own representative democracy, citizens would surely rise up in outrage if the government attempted to mandate that every person above the age of 12 carry a tracking device that revealed their location 24 hours a day. Yet, in the decade since Apple’s App Store was created, Americans have, app by app, consented to just such a system run by private companies. Now, as the decade ends, tens of millions of Americans, including many children, find themselves carrying spies in their pockets during the day and leaving them beside their beds at night — even though the corporations that control their data are far less accountable than the government would be.”
https://www.nytimes.com/interactive/2019/12/19/opinion/location-tracking-cell-phone.html
In the left image the Swedish artist Karl Jilg illustrates the risks of unprotected road users where cars and humans are mixed. Humans have a hard time understanding risk of speed but understand risks of height more easily.
In the right image I have added the types of obstacles that pedestrians further have to struggle with in modern day (carelessly parked e-scooters). There are also two individuals added, bringing to attention that this space is shared with people with mobility and visual constraints... by extension of course also people with auditory and sensory constraints. These people are further put in harms way by modern obstacles in their path.
Please, let's be more responsible with the little safe space we have in city traffic.
On Sunday the first issue of 🐼 Pandamonium (re-booted) will be sent out to more than 2,000 subscribers. If you're curious, this is where you may sign up: https://axbom.eu/pandamonium/
Also, if you'd be interested in sponsoring an issue of Pandamonium, let's talk.
This is one of the many places where you can find UX Podcast, and the growth on Spotify since last year is kinda crazy.
Obligatorisk lyssning. Eftersom jag tror det kan få fler att lyssna så länkar jag även till avsnittet i Spotify: https://open.spotify.com/episode/04CzhXnFGtWzW88uUwO7vA?si=ICXWRm8LT0S8PZy4XhJ8jQ
Do you subscribe to interesting newsletters that you never get around to reading? Do they always seem to arrive at the worst time and then just slide out of memory?
If you had an app specifically for newsletters you might actually get the benefit you wanted from those thought-provoking periodicals.
There are more mindful ways to subscribe to newsletters. These are three of them:
Tillgänglighet måste vara utgångsläget i digitala tjänster. Det ska inte vara ett tillägg eller något som man äskar pengar för separat. Syftet med tillgänglighet är att säkerställa att så många människor som möjligt får tillgång att nå och förstå innehåll och tjänster. Att INTE arbeta med tillgänglighet i början av alla projekt innebär ett utgångsläge där man AKTIVT utesluter människor från deltagande. Dessutom innebär det att man ger ytterligare fördel till de som inte har särskilda krav för tillgång till information, och _ökar_ gapet till de som har en svag röst, redan ofta har en låg status i samhället och är särskilt utsatta.
Därför är Åsa Holmberg:s citat så viktigt här: "Om vi designar för de som har det svårast blir det bättre för alla."
Denna hänsyn innebär nämligen att vi aktivt agerar för att inkludera de som ofta hålls utanför, och som i dagens samhälle behöver hjälp för att höras. Att börja bygga tjänster med att åsidosätta dem är mycket riktigt inte på något sätt demokrati-stärkande, det är att förstärka fördomar och ojämlikhet.
The extended, transcribed version of my presentation at Internetdagarna last week is now available in English.
Rowenna Fielding just granted me this review on Twitter: ”If you only have time to read one thing today, please make it this. History lesson, design tutorial, call to arms - it’s all here. Read it. Then go do it.” 🙏