Service Design: The Most Important Term You Haven’t Heard Of #ux j.mp/ojTANN
http://www.youtube.com/watch?v=RiU8GPlsZqE
So yes, Apple voice control (Siri) has all the weaknesses we feared... http://www.youtube.com/watch?v=RiU8GPlsZqE&feature=youtube_gdata_player
@ydangle_apps Love your Agenda app but really need local formatting of date and time, i.e. 24-hour format for time. Is this planned?
Just reported a jam on Sundbybergsvägen, Solna, bit.ly/n55ME6 using @waze - Social GPS.
Just passed @whitneyhess on #UX 500 list (spot 51). Gloating while I'm ahead... not expecting it to last ;) per.ax/ux500
@beantin @ximon_se @MattLewisDesign @RedRocketMedia @Mortfiles @kungenochslaven @kentsonic @peterkz_swe thnx for RTs/mentions
@Joelmansson @molbimien @jaffamonkey @nefimov @onilsson @karen_dax @virenf @pereverzev @nanok thnx for RTs/mentions last couple of days
đź“Ť Posted in: UX and Service Design
http://files.thisisservicedesignthinking.com/tisdt_cujoca.pdf
I am currently reading This is Service Design Thinking and this customer journey canvas is a nice treat from the authors. I am, however, a bit surprised they've made social media such an integral part of the template. http://files.thisisservicedesignthinking.com/tisdt_cujoca.pdf
đź“Ť Posted in: UX and Service Design
http://userexperienceproject.blogspot.com/2007/04/user-experience-wheel.html
Although I love the look of this model as much as the next guy I feel that it really is lacking when it comes to user research, as well as pre- and post-experience periods. e.g. Where are the personas? Do you agree? http://userexperienceproject.blogspot.com/2007/04/user-experience-wheel.html
Job perks #infographic - I want the Google in-house gourmet chefs. mashable.com/2011/10/17/goo…
Article: What is Service Design? #ux urbanomnibus.net/2010/10/what-is-s…
Article from @uxbooth: Getting Experience with User Experience j.mp/oEOuN7 #ux
From the @whitneyhess archives: Pleasure and Pain » You’re not a user experience designer if… whitneyhess.com/blog/2011/04/23/yo… #ux
So, yes, my last tweet was supposed to be a DM. Hate it when that happens.
will do :) today I didn't know if I was gonna lunch w/ the client so left it open.
↪ Replying to @letterpress_se
@letterpress_se I'm by myself listening to other tables :)
Lunch restaurants are like idea hives for innovators. Everyone is complaining about some digital problem. #innovation
@waze Trying to add a new favorite using GPS coordinates but I just get en empty map with a lonely pin. Special steps required?
Article: 5 Key Tips for a Successful Social Media Content Strategy #ux mashable.com/archive/social-conten…
Article: Content Strategy – That Which Binds #ux searchnewscentral.com/20111008191/…