📍 Posted in: UX and Service Design

http://userexperienceproject.blogspot.com/2007/04/user-experience-wheel.html

Although I love the look of this model as much as the next guy I feel that it really is lacking when it comes to user research, as well as pre- and post-experience periods. e.g. Where are the personas? Do you agree? http://userexperienceproject.blogspot.com/2007/04/user-experience-wheel.html