The view at the conference after party roof-top bar. #uxlx #lisbon

Beloved curator @BrunoFigueiredo kicking off #uxlx speaker day.

"The problem with success is that we believe we are responsible for our own success." - @RMBanfield #uxlx
"Success makes you selfish. Your goal should be to make other people successful."

"Bad things happen to good people every day, and that's okay." - @RMBanfield #uxlx



"All the time we bullshit ourselves into believing we don't need help from other people" - @RMBanfield #uxlx

"I invite you to be crazy, to be a little nuts." "Don't worry about people loving your ideas all the time." - @RMBanfield #uxlx

Here's @boonerang unraveling the terminology of Augmented Virtual Reality, or Mixed Reality. #uxlx

The term "Augmented Reality" is less used as the tools are becoming more prevalent. - @boonerang #uxlx

A nod to @sara_ann_marie's book Technically Wrong as @boonerang touches upon the potential for negative impact through the data collection happening with augmented reality. Something I believe we need to discuss more. #uxlx

Loving how @JaimeRLevy is sharing her process for book writing and structuring her thoughts around UX Strategy with the help of her library of books. Building one concept atop another is how we evolve the industry. #uxlx

Sometimes you will come to the conclusion that what you intend to build already exists. "A red ocean." - @JaimeRLevy #uxlx

Your level of comfort in communicating with others is directly related to your fluency in the other person's language and culture. - @jessmcmullin #uxlx talk entitled "Speaking CEO"

Best opening ever by @kimgoodwin. The problem isn't that companies don't value design. The problem is that they do not value humans. #uxlx


If you are killing people's puppies I don't care what you print on your cups. - @kimgoodwin at #uxlx commenting on the many failures of @united in caring about humans

"If you are focusing on business needs, are you doing human-centric design? I would argue no."
Loving @kimgoodwin being on point with this.

"Internet products and services are the largest human-subjects experiments ever conducted." - @kimgoodwin #uxlx
Several Kim Goodwin quotes will likely make their way into my book. 🙌


"'We don't have the time and money to do user research' is not a statement of fact, it's a value statement." - @kimgoodwin #uxlx

Like that @ChrisRisdon is addressing the ethical qualms of influencing behavior with design. Loops back to how we are often experimenting on humans without their consent, as @kimgoodwin put it, and the goal of making other people successful, in the words of @RMBanfield. #uxlx

"I just had a user experience with my government!" - @cydharrell #uxlx

I never felt more like a UX designer than when I was diving into these messy government websites. - @cydharrell at #uxlx on her research work with @civicdesign

Important slide and message! Building a digital form to replace the paper version took 30 minutes; to get buy-in and trust from employees who would use it took 5 weeks. - @cydharrell presenting at #uxlx

Enjoying @brownorama's explanation of evaluating work through @ialenses. #uxlx



"In order to trust a system we need to believe we know how it works." - @danlockton #uxlx

Use unlicensed therapy tools to get things out of people's heads. Love the quirky experimental visualisations and mind-bending techniques described by @danlockton #uxlx

"When you're stuck in your act of making something new you've forgotten that all ideas are made of other ideas." @berkun #uxlx

Any problem you are working on has a history. Study the history for ideas on how to move forward. @berkun #uxlx

We don't spend enough time thinking. @berkun #uxlx


Instead of saying "We tried that before", say "We tried that before; what has changed that warrants a new attempt?" Now you're having a conversation. @berkun #uxlx
