”When you’re running anything like Facebook, you get criticized all the time, and you stop paying attention to criticism if it’s not well founded [...] It also puts you out of touch with genuine criticism from people who actually understand the issues.” newyorker.com/magazine/2018/…
«Zuckerberg used to rave about the virtues of “frictionless sharing,” but these days Facebook is working on “imposing friction” to slow the spread of disinformation.»