Per Axbom Twitter

Of course @MrAlanCooper killed it today. Still processing but I believe this is my top takeaway:

”We can not keep regulating symptoms and artefacts, we need to legislate impact.”

#ixd18

@MrAlanCooper In truth, @MrAlanCooper used the word ”outcome” but since I differentiate between outcome and impact I tweaked it to fit my models ;)

Another favorite Alan quote from today:

”Technology changes so fast it renders our good intentions irrelevant.”

#ixd18 #designethics

More food for thought:

”Every Monday morning a green truck comes and takes my trash away, but there is no ’away’.”

#ixd18

So: ”To be a good ancestor you need to consider the entire lifespan of your work.” #ixd18

🔗 Originally posted on Twitter

Per Axbom Twitter

One for the glossary: ”benevolent deception”. 🤔 x.com/chenoehart/sta…

To be clear: I am not endorsing this term. I think it’s dangerous. It builds the narrative that deception is sometimes the preferred modus operandi.

It is sometimes preferred that changes in an interface take longer to play out than is technically possible, but that has to with meeting user expectations. It’s just good design.

We could add links to all pages on the homepage, but we don’t. That’s design, not deception.

My term for this is ”positive friction”. It is friction we add to empower and help people make better decisions.

A ”fake” progress bar is also not a favorite method of mine. There are other ways to communicate work performed and waiting time without necessarily opting for the illusion of a start and end calculation. A spinning loader gif being the most simple example.

🔗 Originally posted on Twitter