↪ Replying to @davecalleja

@davecalleja Thank you! Feedback is exactly what I want. I need to think about this some more, but I hope the n/a users would be covered by ”non-participants”. The unwanted section I want to encourage conscious design of adding friction to ”protect”.

@davecalleja Or, in fact: it does cover non-applicable users in the sense that those people would potentially be harmed by spending unnecessary time on/in the solution, hence we need to make them more aware of why they shouldn’t sign up.

@davecalleja I have an example of this but now need to get out of bed and ready for day 3 of #IxD18 😀

🔗 Originally posted on Twitter

↪ Replying to @unknown

@JuanMadrigal Now available as a worksheet and dubbed ”The Inclusive Panda Map” :) misusability.com/worksheets

🔗 Originally posted on Twitter

↪ Replying to @d0pp13r

@d0pp13r Now available as a worksheet and dubbed ”The Inclusive Panda Map” :) misusability.com/worksheets

🔗 Originally posted on Twitter

↪ Replying to @jennyshen

@jennyshen @luckykat Was just gonna say: Yes, it’s really the same type of confusion as ”UX” is now bringing to the table. We probably need a better shared vocabulary. 😀

🔗 Originally posted on Twitter

↪ Replying to @dancharvey

@dancharvey @nicolasnova I think they do a full live recording of the amphiteatre and release that end of day. So I would expect around 8pm.

🔗 Originally posted on Twitter

↪ Replying to @jennyshen

@jennyshen @luckykat Coach is not a protected professional title so I get how there are many coaches out there with different outlooks. I studied with ICF so my view of coaching is exactly as I described. In this realm coaching is closer to CBT, but not for mental health issues.

@jennyshen @luckykat Here is a PDF describing how International Coach Federation (ICF) defines coaching: …tothefullcoaching.files.wordpress.com/2007/09/icf-co…

@jennyshen @luckykat I have coached people in professions that I am no expert in. And I have hired my own coach who knows little about design, and is younger :)

@jennyshen @luckykat But I will agree that not all people who call themselves coaches will accept this definition.

@jennyshen @luckykat Also, to be clear. I am not against mentoring in any way. Sometimes I combine these roles, but I will be clear in every session if I am stepping out of my coaching role. That is part of the ethics. For me, the power of coaching, active listening, has been mind-shifting.

🔗 Originally posted on Twitter

↪ Replying to @jennyshen

@jennyshen @luckykat In coaching the answers come from the coachee, and there is no hierarchy. In mentoring there is an assumed ”experienced” vs ”inexperienced” relationship, the assumption being a transfer of knowledge from the mentor.

@jennyshen @luckykat Coaching looks at you as a whole person, whereas mentoring is more often looking at the professional situation only.

🔗 Originally posted on Twitter

↪ Replying to @JesperBylund

@JesperBylund @OvercastFM is the remedy I believe.

🔗 Originally posted on Twitter

↪ Replying to @ixdconf

@ixdconf @Fabien_UX Works for me.

🔗 Originally posted on Twitter

↪ Replying to @studioanisa

@studioanisa @MrAlanCooper Here you go :)

x.com/ixdconf/status…

🔗 Originally posted on Twitter

↪ Replying to @jasonmesut

@jasonmesut Yes, figuring this all out as I’m writing about it ;)

The simple example is that outcome is more concerned with things like increased conversions/visits/downloads, while impact means looking at health/privacy/well-being issues and can also expand to effects on the planet.

@jasonmesut I’ll be sharing the worksheets from my workshop online before the end of the conference, but also have a look at impactmanagementproject.com

🔗 Originally posted on Twitter