The fact that #IxD18 has its own sign at the airport is pretty darn impressive.
Ok I made the mistake of walking to the train thinking I could buy a ticket on the platform. Single tickets on the train are €19.90 while they’re €14.70 in the ticket hall. Don’t follow my lead. :)
Sitting at the Paris Charles de Gaulle airport, contemplating the fact that there are no direct flights from Stockholm to Lyon. #ixd18
↪ Replying to @mcgodwinpaccard
@mcpaccard @JuanMadrigal @tinkadoic Don’t apologize! This is how language evolves! 😛
↪ Replying to @MrAlanCooper
@MrAlanCooper I’m keeping my eye on Zero Motorcycles. zeromotorcycles.com
↪ Replying to @unknown
@JuanMadrigal @tinkadoic Design is what the world is made of. 👊
↪ Replying to @beantin
@beantin That was always the logical fallacy of Gremlins wasn’t it? :)
Never make design decisions past midnight.
#ux
↪ Replying to @unknown
@Acuity_Design Have only gone through 2 episodes, but I loved the AI hotel.
↪ Replying to @ixdconf
@ixdconf haha, thank you. I was trying to figure out how to see the TGV timetable in the app but gave up after a while.
@ixdconf I mostly just loved the word ”theorethical”.
Downloaded the Rhônexpress app and am learning that ”the times are theorethical [sic]” :) #IxD18
↪ Replying to @jmcquarrie
@jmcquarrie But is this deception or just meeting expectations? Providing people enough time to adjust to changes is what I would refer to as positive friction.
Just to be clear I wasn’t endorsing the term ”benevolent deception” in that tweet. ;)
One for the glossary: ”benevolent deception”. 🤔 x.com/chenoehart/sta…
To be clear: I am not endorsing this term. I think it’s dangerous. It builds the narrative that deception is sometimes the preferred modus operandi.
It is sometimes preferred that changes in an interface take longer to play out than is technically possible, but that has to with meeting user expectations. It’s just good design.
We could add links to all pages on the homepage, but we don’t. That’s design, not deception.
My term for this is ”positive friction”. It is friction we add to empower and help people make better decisions.
A ”fake” progress bar is also not a favorite method of mine. There are other ways to communicate work performed and waiting time without necessarily opting for the illusion of a start and end calculation. A spinning loader gif being the most simple example.
Just getting my bearings sketched out for #IxD18. Bird’s-eye view of locations, including community dinners.
↪ Replying to @unknown
@Acuity_Design I think writing it down could get you into trouble with your bank.
Hey, this one you want to listen to.
↪ Replying to @unknown
@harrybr @jmspool Agree. Regarding intent I have this diagram I use sometimes. The blue boxes are what I try to address in what I'm writing now. I am told often these days how there will always be people who don't care about negative impact :/
↪ Replying to @Raffiro
@Raffiro Yeah, I was hugely surprised by the lack of cuisine options!
↪ Replying to @jmspool
@jmspool I believe we can avoid confusion by talking about ”harmful design” rather than ”dark patterns”. It is harmful regardless of intent. We can then gauge moral intent by:
1. what effort was made to avoid harm
2. the response/act once the harm is known
@jmspool ”Dark patterns” is then just a way of categorizing common themes among the harmful designs.
Or what say you, @harrybr ?
