Tagged: Twitter

Per Axbom Twitter

I mean will it ever stop? #designethics

"Nest users didn’t know a microphone existed on their security device to begin with. The existence of a microphone on the Nest Guard [...] was never disclosed in any of the product material for the device."

nordic.businessinsider.com/nest-microphon…

How can a device have a microphone that is not supposed to be a secret AND THEN IT IS NEVER EVER MENTIONED TO THE CUSTOMER?

"Let's build this cool feature." A year later: "Oh wait, did we forget to tell anyone about it?" said no product company ever. Until now.

🔗 Originally posted on Twitter

Per Axbom Twitter

Always start with content. Always. It's when you have the content that you can figure out how design can support the goal of the content.

And yes, producing content is design too (like when I added that extra "Always"). All I'm saying is: just start with it.

I realize people will respond saying "But Per, don't you always say we should start with listening." And yes, obviously. But this is the format of Twitter, and - for clarification - what I mean is: when you start making anything, start with the content.

🔗 Originally posted on Twitter