Notes by Axbom
Per Axbom Twitter

Finally(!) it came to me, just over an hour ago. I drew this. I give you *drum roll* the Inclusion-Exclusion Map for design.

#misusability #designethics #inclusivedesign

Simplified example using Twitter as the service:

1) EXCLUDED. People with certain disabilities (why are image descriptions not default?)
2) UNWANTED. Bots, haters, misogynists. Underage children.
3) People with disabilities are finding ways to bypass poor design.

4) Bots, haters, misogynists are still very much active.
5) INCLUDED as target group are WEIRD (western, educated, industrialized, rich...)
6) Meanwhile, many women - who are still INCLUDED - are being harassed, because (4).
7) Many participants are not mapped at all.

🔗 Originally posted on Twitter

Per Axbom Twitter

1/ This is a good read for understanding why I may sometimes come across as shy in social settings.

huffingtonpost.com/michael-taft/l…

2/ When others speak I listen. When they pause I am taking in and processing what they are saying. Many people feel that the silence is awkward and jump in to fill the "void". My opportunity to respond may be lost.

3/ When others speak I try not to think about what to say next. I am thinking about the meaning of what they are saying. In the silence I am choosing the best way forward based on my experience - and deciding if I need clarification.

4/ Silence also allows the "sender" a moment to reflect upon what they have said. This of course works well for me in coaching settings and research. In social settings, when conversations are more like tennis matches, not as much. But I do feel how my listening is appreciated.

5/ The act of true listening can untie a lot of knots by itself. When I first hired my own coach it was one of the first times someone was listening to me without judgement and without intent to respond with advice. It is a liberating experience.

6/ The act of active listening is also liberating when it is done consciously, when I am the coach. Giving time to reflect on words, even if just for a few seconds, has the potential to change the whole direction of a conversation.

/stop.

🔗 Originally posted on Twitter

Per Axbom reply Twitter

↪ Replying to @unknown

@sarahtgold I was gonna go for a ”yes” as well 😀. I am keen to see what companies will be fined first come April 14. It’s like the examples of negative impact are just popping up all over these days.

@sarahtgold There is a focus on military operations now but I hope the risks are also made clear about other misuse, e.g. stalkers, or data from trackers being used in a court of law.

🔗 Originally posted on Twitter

Per Axbom Twitter

Swedish article about the therapy platform I was UX lead for and which is now used throughout Sweden, currently in 19 out of Sweden’s 21 counties, the last two will get started soon. Easily my proudest work with the most positive impact. x.com/dondeluca/stat…

Adding this to the thread because I had almost forgotten to save it; a blog post written by a patient using the system. nouw.com/jenniesandstro…

And here is me talking at a public sector conference (in Swedish) about the factors that enabled us to pull of such a large project: youtube.com/watch?v=HmNT2R…

🔗 Originally posted on Twitter

Per Axbom Twitter

Earlier today I shared an article about depression that I at first read-through found interesting. I was then alerted by @MartyDev about the the author: thequietus.com/articles/23858…

I deleted my earlier tweet because I don't want to contribute to unnecessary misinformation.

Unfortunately it's hard to trust that people will read threads that provide more information, and thus deletion seemed in this case to be the best option. In conclusion, it is MUCH MUCH easier to spread misinformation than to debunk it.

🔗 Originally posted on Twitter