On capitalism, leadership, oblivious regulators, forged quality-control documents, handshake agreements and secret software.
”You can say that a fatal design flaw killed all these people, but that’s actually just another way of saying that money did.”
😢
newrepublic.com/article/154944…
🤔 Hmm... Since when does Google/Alphabet need ads in the Washington Post for visibility? x.com/firefox/status…
This Department of Defense Agile Bullshit Detector is brilliant. Read it.
First point:
Key flags that a project is not really agile:
● Nobody on the software development team is talking with and observing the users of the software in action twitter.com/marcusoftnet/status/11…
↪ Replying to @CRBarretto
@CRBarretto Oh wow, what I wouldn't give for a Kilimanjaro. I have to see if anyone is importing them here.
https://axbom.blog/design-som-lyssnar/
I samband med att många i världen klimatstrejkar idag väljer jag att återpublicera mina anteckningar tillhörande en föreläsning jag höll på World Usability Day 2016.
Det var några dagar efter att Donald Trump valts till USA:s president och tidningen Science rapporterade att det kan vara för sent att stoppa klimatförändringarna.
Hur kan vi tänka inom design för att säkra hållbara lösningar och människor som arbetar mot samma mål?
https://axbom.blog/design-som-lyssnar/
I samband med att många i världen klimatstrejkar idag väljer jag att återpublicera mina anteckningar tillhörande en föreläsning jag höll på World Usability Day 2016.
Det var några dagar efter att Donald Trump valts till USA:s president och tidningen Science rapporterade att det kan vara för sent att stoppa klimatförändringarna.
Hur kan vi tänka inom design för att säkra hållbara lösningar och människor som arbetar mot samma mål?
The charging station is positioned in the middle of this bench so homeless people can't lie down here.
People object to hostile design when they can see it. But when it is invisible, and many benefit, ignoring harm feels safe.
This is the complexity of #digitalethics.
↪ Replying to @unknown
@hugofroesUX Yes, too much money and thinking is going into these designs...
#hostilearchitecture

The charging station is positioned in the middle of this bench is so homeless people can't use it as a bed.
People object to hostile design when they can see it. But when it is invisible, and many benefit, ignoring harm feels safe.
This is the complexity of #digitalethics.

More info and examples of anti-homeless design can be found on the hashtag #hostilearchitecture.
↪ Replying to @jocke
@jocke @mariafarrell Agree about the hand-raising. But is there necessarily an uprising just because there is mistrust? Today there are lots of reasons people stay in relationships they are not really comfortable with. I'm especially thinking of vulnerable people without a strong voice or education.
For those of you who were perhaps wondering what my tweet yesterday, about directing someone to ask users instead of me, was all about :) x.com/axbom/status/1…
↪ Replying to @hhpapazian
@hhpapazian @Pasquale_Stella Awesome, I’m not sure you asked me a question before assuming intent though? :)
Intent: I was happily surprised the person sees the greater value in user research rather than trusting biased advice from a single person before any research is done.
@hhpapazian @Pasquale_Stella The “my work is done” part is half-joking because it makes it sound so final, but also: a large part of my work is coaching others in human-centric and human-considerate design. When I pass milestones these are ‘done’ and celebrated.
Thank you for encouraging me to clarify. 😊
↪ Replying to @stephenanderson
@stephenanderson Thanks Stephen, I really enjoyed this chat as well :) There were lots of new paths that opened themselves up to exploration.
↪ Replying to @TrueFactsStated
@TrueFactsStated It's must be great when you're a platform company and can choose to ignore all the environmentally unsound companies that exist by using your platform for business.
To paraphrase Alan Cooper: We have a lot of soul-sucking digital services that have been delivered on time. Meeting a deadline does not keep you from flooding the world with malfunction and pain. On the contrary, if budgets and deadlines are how you measure success, you generally have no qualms about releasing services that are detrimental to well-being.
↪ Replying to @unknown
@hugofroesUX Agree. I see my work as consultant as essentially working until I'm obsolete (doesn't always work out that way). More to my point, in the latest @uxpodcast ep. with @stephenanderson we talk about the designer becoming more of a coach. uxpodcast.com/219-facilitati…
Sometimes I get really good questions, and sometimes my answers turn into blog posts. Yesterday was one of those moments.
"Per what do you think about harnessing basic findings about how to frame a problem; for example, if you set as default during employee benefits onboarding to deduct money from the paycheck, it is well known that employees are more likely to save for retirement."
Here is my response:
↪ Replying to @rnadworny
@rnadworny Damnit!! But I'm already sitting here with my Laphroaig. 🥃
x.com/axbom/status/1…
↪ Replying to @unknown
@thepixelgrid Running a café designed for companies to meet their users would be a pretty cool venture.
