@Hilaryonline Starting up with a new #a11y project on Monday with a new client. What's become obvious is how nervous they've been about doing the wrong thing, so they've done nothing rather than something...

It's also as if they don't want to be caught out with how they've ignored it for a long time, which hiring someone to help them would expose. And time just goes by. Finally someone comes in and wants to do something. They got a new manager recently.