I've often resorted to using language to taunt or gibe with witty or sharp phrasing when for example customer service has been especially poor. It's made me feel better in the moment. Perhaps even, dare I say, superior...

Now I try to avoid doing that. I don't have to engage. I'm fine with another human being having a bad day at work, or other things going on. I don't know their circumstances.

NOT engaging in that way often makes me feel better in the long term.